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Good service, bad service

“Good morning, Elizabeth,” says the man at the coffee stand. “The usual?”“Yes, please.” I fiddle with my purse to get the correct change. “Sorry, I don’t have enough money,” I say. “I’ll just go to the cash machine.”I leave the counter and cross the street to the nearest cash point. ... READ the POST

Blogging your job

There has been a fair amount of coverage in the UK press about the expectations of young people going into the workforce, especially around the services and provisions that their new employers should make.  Social networking is one of the options that new entrants to the workplace expect to have ... READ the POST

Tackling the issues of cross-border projects

This is the last in a 3-part series about managing cross-cultural and international teams. Missed the earlier posts? Read the first bit here, and the second bit here.The biggest issues for international projects are cultural understanding and communication. The former isn’t something that can be ... READ the POST

Challenges for the project manager

This is part 2 of a 3-part series about managing cross-cultural and international teams. Missed part 1? Read it here.Project managers taking on international projects face a variety of practical challenges. For example, time zones are important. How will you conduct real-time team meetings? Who ... READ the POST

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