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Communication skills for Project Leaders: Book Review of The Language of Leaders

Most of the business and project management books I review are written by authors outside the UK, so it was a pleasure to read about companies and scenarios I know well in a UK-focused book. In The Language of Leaders: How Top CEOs Communicate to Inspire, Influence and Achieve Results, Kevin Murray ... READ the POST

Good service, bad service

“Good morning, Elizabeth,” says the man at the coffee stand. “The usual?” “Yes, please.” I fiddle with my purse to get the correct change. “Sorry, I don’t have enough money,” I say. “I’ll just go to the cash machine.” I leave the counter and cross the street to the nearest cash point. ... READ the POST

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