Communication

An introduction to communications plans

An introduction to communications plans

Does your project have a communications plan? It’s often something that less experienced project managers forget to do, although even experienced project managers can find themselves half way through a project without a clear communications approach. The purpose of a communications plan is to define all the people or groups who have an interest in…

The Co-generational Workplace: Book review of Fuse

The Co-generational Workplace: Book review of Fuse

“Organizations need to create a mash-up of the twentieth-century workplace and the twenty-first century workforce,” write Jim Finklestein and Mary Gavin in their book Fuse: Making Sense of the New Cogenerational Workplace. They believe that this approach will create a more robust, compelling economy. From the cover you would believe that this is another book…

Communication skills for Project Leaders: Book Review of The Language of Leaders

Communication skills for Project Leaders: Book Review of The Language of Leaders

Most of the business and project management books I review are written by authors outside the UK, so it was a pleasure to read about companies and scenarios I know well in a UK-focused book. In The Language of Leaders: How Top CEOs Communicate to Inspire, Influence and Achieve Results, Kevin Murray has interviewed 60…

Good service, bad service

“Good morning, Elizabeth,” says the man at the coffee stand. “The usual?” “Yes, please.” I fiddle with my purse to get the correct change. “Sorry, I don’t have enough money,” I say. “I’ll just go to the cash machine.” I leave the counter and cross the street to the nearest cash point. When I get…