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More problems in public service projects

I’m glad I’m not the project manager tasked with trying to make sense out of the US Transport Security project. Can you imagine? All those different US Government agencies pitching in with their ideas.

One of the case studies for my book was about the difficulties two US Government departments had trying to agree how to handle war veterans’ medical records – a cause you can imagine bureaucrats feeling at least a little bit patriotic about and therefore trying to do the best for the end user, the person trying to get treatment.

This project is for security checks on people working in transport. Maybe important, but getting all those stakeholders to agree on anything will be a nightmare.

Transportation Security: DHS Efforts to Eliminate Redundant Background Check Investigations.

Both files open as .pdf from the US Government Accountability Office. Working for the GAO, now there’s a job I could get my teeth into!

About Elizabeth Harrin

Elizabeth HarrinElizabeth Harrin is a Fellow of the Association for Project Management in the UK and the award-winning blogger behind A Girl's Guide To Project Management. She's passionate about demystifying project management and making tools and techniques work in the real world. She's also the author of several books including the PMI bestseller, Collaboration Tools for Project Managers.


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