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How To Close A Project Effectively [Infographic]

We tend to spend lots of time talking about project set up, having a fully-thought through business case, or all the stuff you have to do while the project work is being done. But there’s another area that is arguably as important, if not more so than those: how to close a project.

If you don’t finalise and hand over the project to the operational teams effectively, you risk:

  • Support and operational teams not knowing what they are supposed to be doing with what your project has delivered
  • Ineffective benefits tracking
  • Poor levels of training and support for users or customers
  • High learning curves for users, which affects their ability to work in the new environment.

There is a big prize at stake: the project’s benefits. Wasn’t that why you did the project in the first place? If your project customers can’t understand or work with what you have given them, they won’t use it. If they don’t use it, the organisation doesn’t receive the planned benefits. And if the planned benefits aren’t delivered, the whole project was kind of pointless, right?

Here’s an infographic on how to close down a project effectively so you don’t leave anyone hanging. If you’d like a version to download, it’s available as a PDF inside the Resource Library.

And here’s a pinnable version in case you want to share it! You should be able to pin a larger version than this. These 7 steps will show you how to close a project and hand it over to operational teams effectively and with less stress at work #projectmanager

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About Elizabeth Harrin

Elizabeth HarrinElizabeth Harrin FAPM is a professional project manager and award-winning blogger behind A Girl's Guide To Project Management. She's passionate about demystifying project management and making tools and techniques work in the real world. She's also the author of several books including the PMI bestseller, Collaboration Tools for Project Managers.
Elizabeth lives in the UK with her family. She uses her organisation and project management skills at home, and also to help other bloggers at Totally Organised Blogging.


  1. Paul Towers says

    When celebrating a projects success I think one of the important things to remember is that you need to ensure that the employees who work “behind the scenes” also get as much recognition as the people who are the “face” of that project.

    Too often a project wraps up and only a handful of people get the recognition they deserve. It then just leaves the people who worked behind the scenes feeling under appreciated.

  2. PRINCE2 Training Sheffield says

    Very well explained good way to explain with infographic. I want to add little bit in it, Detailed close out report should contain details about the process used during the project, the mistakes, the lessons learned, and how successful the project was in achieving the initial goals.

  3. Andy B says

    What a beautiful infographic! It’s perfect.
    Got two project close moments coming up and it’s so handy to have this to hand as a nice reminder 🙂


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