Last Thursday I had dinner in Café Royle – Google’s staff canteen. Google were hosting a birthday event for Girl Geek Dinners (strapline: definitely does compute) to celebrate their third anniversary.
Google’s London offices are in Victoria, where everything good is one tube stop away, as one employee told me. Google makes up for that – they have an impressive range of staff services on site to take the hard work out of daily life. You could argue that by serving free breakfast, lunch and dinner in their canteen Google are encouraging people to work long hours. All the Google staff I spoke to admitted to doing long days, but they all appreciated that the company’s attitude to work/life balance meant they could take time out in the afternoon for swimming or come in really late.
The food was excellent, and then I went to get a cup of tea (leaf tea made in a Bodum pot!) and discovered the chocolate station. One mini-sized bar of Green & Black’s later and I couldn’t even fit in a birthday cake. Although they did look lovely and I am going through a cupcake phase right now. There’s a shop at Seven Dials (Covent Garden) which does excellent, ginormous cupcakes.
After dinner Karen from Google spoke about goal-directed design for websites, using YouTube for mobile as an example. This was relevant to project management, especially scope-setting and requirements gathering phases. She said that designers should focus on what a person could get out of using a well-designed product, for example, people want to write a letter, not write and save a Word (or Google Docs) document.
Google designers also use the concept of personas to target their designs. They create ‘real’ people with profiles and this helps avoid self-referential design or design by committee ie putting in functionality because it’s cool, not because it adds benefit to the end user. I thought this was a good concept – I might try to think through some project personas to help focus on what my end users are getting out of my software projects.
This was my first GGD event: I hadn’t thought I’d be geeky enough to attend. Although I did meet some serious programmers I also met a marketeer and a couple of other people who were about as technical as me and gave me the confidence to go back. The forthcoming events that Sarah announced seem pretty technical but I’ll keep an eye on the mailing list for anything that might be interesting and let you know how it goes!