Latest Project Management Articles

The unbreakable bond: How outstanding service = brand loyalty

The unbreakable bond: How outstanding service = brand loyalty

One irrefutable reality stands out in the fast-paced world of business, where competition is tough and consumer expectations continue to evolve: outstanding service is the cornerstone that holds the customer/brand connection together. It’s true: what you know to be the case from your own interactions with brands is borne out by research. And unsurprisingly, excellent…

Gate reviews: What to do and why you need them
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Gate reviews: What to do and why you need them

Project governance is an important part of project management processes – even if it’s not the most exciting part of getting work done. As a project manager, part of your role is shepherding the work through the project lifecycle. That means moving it on from idea to done and keeping it all on track as…