There are thousands of project management books, many of which focus on the difficult issues of managing stakeholders. Here are some of the best stakeholder management books around. I’ve read them all!
Patrick Mayfield, Elbereth Publishing, 2013
An easy-to-read book packed with useful, practical tips on stakeholder engagement. Patrick was the one who first introduced to me to the term ‘engagement ‘instead of ‘management’ and he’s been expert in this area for some time.
The book covers a 5-step approach for a pathway to engaging others on projects.
William Dow & Bruce Taylor, Dow Publishing, 2015
At 700-ish pages this is a desk reference rather than a quick guide. Very detailed coverage of all the communications tools, methods and techniques available to you on projects.
Follows PMI practice and aligns with A Guide to the Project Management Body of Knowledge (PMBOK® Guide). High level templates available in the book and downloadable versions available on the book’s website.
Guy Kawasaki, Portfolio Penguin, 2011
How to be so likeable, trustworthy and visionary that people will want to embrace your goals. Enchantment has lots of examples and aimed at people working with brands to engage consumers in the main, but plenty of tips you can translate to a project environment. An inspiring and enlightening read.
Phil Simon, Wiley, 2015
The main concept of Message Not Received is that business communication is too much led by
A well-researched book for prompting thinking about how we communicate with a focus on how to simplify communication and make the best use of technology.
Beth Spriggs, available on Amazon
A very quick read but packed with practical tips for doing the work of project management. Beth acknowledges that there is no such thing as cheating in project management, but if there was, it would be this book.
It’s quick questions and answers with a real-world flavour to the responses based on tried-and-tested techniques.
Elizabeth Harrin, BCS Publishing, 2013
My Shortcuts to Success book was turned into a series of smaller ebooks and this is the one on managing teams. It covers 11 short, practical ideas about how to be successful as a project leader using both formal project management techniques and less obvious ideas as well.
Jake Holloway, David Bryde & Roger Joby, Gower, 2015
This is from the Advances in Project Management Series but don’t let the boring cover put you off. It’s actually an accessible and useful read.
A Practical Guide to Dealing with Difficult Stakeholders includes case studies and anecdotes about how stakeholders have shaped (or destroyed) projects along with key tactics for dealing with difficult sponsors, team members, external clients and internal customers. If your people aren’t responding to anything you are doing, this is a good place to start!