Stakeholders

Learn how to engage people on projects and manage stakeholder relationships at work. Get things done, even when your colleagues have different priorities!

The unbreakable bond: How outstanding service = brand loyalty

The unbreakable bond: How outstanding service = brand loyalty

One irrefutable reality stands out in the fast-paced world of business, where competition is tough and consumer expectations continue to evolve: outstanding service is the cornerstone that holds the customer/brand connection together. It’s true: what you know to be the case from your own interactions with brands is borne out by research. And unsurprisingly, excellent…

Winning stakeholder support when time and energy are limited

Winning stakeholder support when time and energy are limited

Why should project teams invest resources in communication activities is a question I’m often asked – both from people who are not convinced of the value, and also from those looking for the words to use with their leadership team. For me the crux of this question comes back to the raison d’etre for projects….

4 ways to proactively manage stakeholders
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4 ways to proactively manage stakeholders

Stakeholder management seems to stay a hot topic regardless of what year we’re in. I think it’s been that way since A Guide to the Project Management Body of Knowledge (PMBOK® Guide) finally included a tenth knowledge area on managing stakeholders (although in my mind, stakeholders were important to the project management profession way before…

4 Unusual Reasons Why Stakeholder Management Is Important

4 Unusual Reasons Why Stakeholder Management Is Important

Why is stakeholder management important to project success? Because we need people to get the project work done. However, stakeholder management is a very narrow way of looking at how we work with people on projects to achieve a common goal. A better question would be, “Why is stakeholder engagement important?” Let’s park that for…